Shipping Policy
Shipping Policy
FLYHOPE INTERNET PRIVATE LIMITED
Website: https://flyhope.in
Effective Date: 26/01/2026
1. Overview
At FLYHOPE INTERNET PRIVATE LIMITED (“FLYHOPE”, “we”, “our”, “us”), we are committed to delivering DJI drones, accessories, and technology products securely, efficiently, and transparently across India.
This Shipping & Delivery Policy outlines our shipping process, timelines, charges, and responsibilities.
By placing an order on https://flyhope.in, you agree to this policy.
2. Shipping Coverage
We currently ship across India through trusted and insured logistics partners.
For enterprise or bulk drone orders, specialized courier or freight services may be used to ensure safe handling.
International shipping is not available unless explicitly confirmed in writing.
3. Order Processing Time
Orders are typically processed within 24–48 business hours after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Enterprise or bulk orders may require additional processing time.
Once dispatched, you will receive a tracking number via email or SMS.
4. Estimated Delivery Timeline
Delivery timelines depend on your location:
Metro Cities: 2–4 business days
Tier 2 & Tier 3 Cities: 3–6 business days
Remote Areas: 5–8 business days
These are estimated timelines and may vary due to:
Courier partner delays
Weather conditions
Regulatory restrictions
High-demand periods
FLYHOPE is not liable for delays caused by third-party logistics providers beyond our reasonable control.
5. Shipping Charges
Shipping charges (if applicable) are displayed at checkout.
Free shipping may be offered on selected products or promotional campaigns.
Express shipping options may be available at additional cost.
Shipping charges are non-refundable unless the error is from our side.
6. Order Tracking
After dispatch, customers will receive:
Tracking ID
Courier partner details
Estimated delivery date
Customers are responsible for monitoring shipment status using the tracking information provided.
7. Delivery Requirements
An authorized person must be available at the delivery address.
A valid government ID may be required for high-value deliveries.
OTP-based delivery confirmation may apply.
Failure to accept delivery may result in re-shipping charges.
8. Damaged or Tampered Packages
Upon delivery:
Inspect the package before accepting it.
If the package appears damaged or tampered, refuse delivery or record video evidence.
Unboxing video is mandatory for damage claims.
Claims must be reported within 48 hours of delivery to info@flyhope.in.
Failure to report within the specified timeframe may result in claim rejection.
9. High-Value DJI Products
Due to the high value of DJI drones and batteries:
Orders may require signature confirmation.
Additional verification may be conducted before dispatch.
Certain drone batteries are shipped as per safety and aviation transport regulations.
10. Address Accuracy
Customers are responsible for providing accurate shipping details.
FLYHOPE shall not be responsible for:
Incorrect address entered by customer
Delays due to incomplete contact details
Failed deliveries due to unavailability
Re-shipping charges may apply in such cases.
11. Risk & Title Transfer
Risk of loss and ownership transfer to the customer upon successful delivery at the provided shipping address.
12. Force Majeure
FLYHOPE shall not be liable for shipping delays due to:
Natural disasters
Government restrictions
Pandemic disruptions
Transportation strikes
Security lockdowns
13. Order Cancellation & Shipping
Orders cancelled before dispatch will receive a full refund.
Orders cannot be cancelled after dispatch.
Refused deliveries may incur return shipping charges.
14. Contact for Shipping Queries
For shipping-related questions:
FLYHOPE INTERNET PRIVATE LIMITED
📞 +91 9773516977
📧 info@flyhope.in
📧 flyhopeinternet@gmail.com
🌐 https://flyhope.in
Registered Office:
Plot No. 69/70, Street No. 114
Shanti Swaroop Tyagi Marg
Block B, West Sant Nagar
Burari, Delhi – 110084, India