Terms & Conditions

Terms & Conditions

FLYHOPE INTERNET PRIVATE LIMITED
Website: https://flyhope.in
Effective Date: 26/01/2026

1. Introduction

Welcome to flyhope.in, operated by FLYHOPE INTERNET PRIVATE LIMITED (“FLYHOPE”, “Company”, “we”, “our”, or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or purchasing from our Website, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you should not use this Website.

2. Company Information

FLYHOPE INTERNET PRIVATE LIMITED
Plot No. 69/70, Street No. 114
Shanti Swaroop Tyagi Marg
Block B, West Sant Nagar
Burari, Delhi – 110084, India

📞 +91 9773516977
📧 info@flyhope.in
📧 flyhopeinternet@gmail.com

3. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years of age

  • You are legally capable of entering into binding contracts

  • All information provided by you is accurate and complete

4. Products & Services

FLYHOPE deals in DJI drones, drone accessories, spare parts, enterprise solutions, and related technology products.

We reserve the right to:

  • Modify product specifications

  • Update pricing

  • Discontinue products without prior notice

  • Limit quantities per order

All product images are for representation purposes. Actual product packaging or minor specifications may vary as per manufacturer updates.

5. Orders & Acceptance

Placing an order does not guarantee acceptance.

An order is considered confirmed only after:

  • Successful payment authorization

  • Order confirmation email from us

We reserve the right to cancel or refuse any order due to:

  • Pricing errors

  • Product unavailability

  • Suspected fraudulent transactions

  • Regulatory restrictions

If your order is cancelled after payment, a refund will be initiated as per our Refund Policy.

6. Pricing & Payments

  • All prices are listed in Indian Rupees (INR)

  • Prices are inclusive/exclusive of GST as specified

  • Payment must be made through authorized payment gateways available on the Website

We do not store your card or UPI details. All transactions are securely processed via PCI-DSS compliant providers.

7. Shipping & Delivery

Delivery timelines are estimates and may vary due to:

  • Location

  • Courier partner delays

  • Weather conditions

  • Regulatory restrictions

FLYHOPE is not liable for delays caused by third-party logistics providers beyond reasonable control.

Risk of loss transfers to the customer upon delivery.

8. Warranty & DJI Products

All DJI products sold are subject to:

  • Manufacturer warranty terms

  • DJI India service policies

  • Applicable warranty registration requirements

FLYHOPE does not provide additional warranties beyond those offered by the manufacturer unless explicitly stated.

Warranty does not cover:

  • Physical damage

  • Water damage (unless IP-rated and within terms)

  • Improper usage

  • Unauthorized repairs

9. Returns & Refunds

Returns and refunds are governed by our separate Refund & Return Policy available on the Website.

Products must be:

  • Unused

  • In original packaging

  • Returned within the specified return window

Certain items such as activated drones, used products, or special-order items may not be eligible for return.

10. User Conduct

You agree not to:

  • Use the Website for unlawful purposes

  • Attempt to hack, disrupt, or damage the Website

  • Misuse product warranties

  • Provide false information

  • Copy or reproduce website content without permission

Violation may result in legal action.

11. Intellectual Property

All content on this Website, including:

  • Logos

  • Images

  • Text

  • Graphics

  • Product descriptions

  • Website design

is the property of FLYHOPE INTERNET PRIVATE LIMITED or used under authorized license.

Unauthorized reproduction is strictly prohibited.

12. Limitation of Liability

To the fullest extent permitted by law:

FLYHOPE shall not be liable for:

  • Indirect or consequential damages

  • Loss of business, profits, or data

  • Misuse of products

  • Improper drone operation

  • Regulatory penalties imposed on customers

Customers are responsible for complying with DGCA India drone regulations and applicable local laws.

13. Regulatory Compliance

Drone usage in India is regulated by the Directorate General of Civil Aviation (DGCA).

Customers are solely responsible for:

  • Registration (if required)

  • Licensing

  • Obtaining flight permissions

  • Compliance with Indian drone regulations

FLYHOPE is not liable for misuse or regulatory violations by customers.

14. Privacy

Your use of the Website is also governed by our Privacy Policy.

We encourage you to review it to understand how your information is handled.

15. Force Majeure

FLYHOPE shall not be liable for delays or failure caused by events beyond reasonable control, including:

  • Natural disasters

  • Government restrictions

  • Supply chain disruptions

  • Cyber attacks

  • Pandemic situations

16. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Delhi, India.

17. Changes to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised Effective Date.

Continued use of the Website constitutes acceptance of updated Terms.

18. Contact Us

For questions regarding these Terms:

FLYHOPE INTERNET PRIVATE LIMITED
📞 +91 9773516977
📧 info@flyhope.in
📧 flyhopeinternet@gmail.com
🌐 https://flyhope.in

Registered Office:
Plot No. 69/70, Street No. 114
Shanti Swaroop Tyagi Marg
Block B, West Sant Nagar
Burari, Delhi – 110084, India